Effective Date: 7/1/2025

Jonajo Private Transportation is committed to providing a website and service experience that is accessible and inclusive for all individuals, including those with disabilities. Our goal is to ensure that everyone can access our website, communicate with our team, and enjoy a smooth and respectful transportation experience.

Our Commitment to Accessibility

We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and are actively working to enhance the accessibility of our digital and offline services.

Website Accessibility Arrangements

We have implemented the following features on our website to support accessibility:

• Logical structure and headings for screen readers

• Text alternatives (alt text) for key images

• High-contrast font and background pairings for readability

• Keyboard-friendly navigation

• Responsive design for mobile and tablet access

• Clearly labeled form fields and error handling

Declaration of Partial Compliance

Jonajo Private Transportation declares partial compliance with WCAG 2.1 Level AA due to reliance on third-party content and tools that are not fully under our control. This includes:

• Map integrations (e.g., Google Maps for location assistance)

• Online booking forms or payment collection tools hosted on third-party platforms (e.g., Calendly, Stripe, PayPal)

We are actively monitoring these services and will work with vendors to ensure reasonable accessibility improvements where possible.

Transportation Service Accessibility

We are also committed to providing an accessible physical experience:

• Passengers with mobility challenges may request reasonable assistance, including curbside service, additional loading time, or step-stools.

• If you have accessibility requirements for vehicles or service-related accommodations, we encourage you to contact us before booking so we can make appropriate arrangements.

Contact Us for Help or Feedback

If you experience any difficulty accessing our website or services — or if you have suggestions for improvement — we welcome your input and will do our best to resolve the issue promptly.

📧 Email: JMCastillo@jonajollc.com
📞 Phone: 617-505-7281
🌐 Website: www.JonajoLLC.com