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Terms & Conditions

Terms and Conditions

Effective Date: 7/1/2025
Last Updated: 7/16/2025

Welcome to Jonajo Private Transportation. By accessing or using our website and booking services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By using this website or booking a service with Jonajo Private Transportation (“Company,” “we,” “our,” or “us”), you agree to be legally bound by these Terms and Conditions, as well as our Privacy Policy and Accessibility Statement. If you do not agree with any of these terms, please do not use our website or services.

2. Service Description

Jonajo Private Transportation offers luxury private driving and transportation services, which must be booked in advance via our website, phone, or approved booking platform.

All services are subject to availability and confirmation. We reserve the right to refuse service if a request is deemed unsafe, inappropriate, or in violation of local laws or our company policies.

3. User Responsibilities

By using our website or booking services, you agree that:

  • You are at least 18 years old or have the permission of a legal guardian.

  • All information you provide is accurate and complete.

  • You will not use the website for any illegal or unauthorized purpose.

  • You will comply with all applicable laws, rules, and regulations.

4. Payments and Cancellations

  • Payments are due at the time of booking or upon service completion, depending on your arrangement. We accept payments via secure third-party platforms (e.g., PayPal, Stripe).

  • Cancellations must be made at least 48 hours in advance. Late cancellations may be subject to fees, only partial refund or forfeiture of deposit.

  • Refunds are issued only at our discretion or in cases where service was not rendered as agreed.

5. Third-Party Services

Our website may contain links or integrations with third-party platforms (e.g., Calendly for scheduling, Google Maps or Waze for directions, Stripe or PayPal for payment processing). We do not control these services and are not responsible for their functionality, privacy practices, or terms of use.

Use of third-party tools is at your own risk and governed by their respective policies.

6. Limitation of Liability

To the fullest extent permitted by law, Jonajo Private Transportation shall not be liable for:

  • Any indirect, incidental, special, or consequential damages

  • Loss of data, business, or profits

  • Personal injury or property damage not directly caused by our gross negligence

We are not liable for delays, cancellations, or service interruptions due to events beyond our control (e.g., weather, road closures, mechanical issues, force majeure).

7. Client Conduct

Clients are expected to behave respectfully toward our drivers and staff. We reserve the right to refuse or terminate service if a client engages in abusive, threatening, or unsafe behavior.

8. Intellectual Property

All content on this website, including logos, text, graphics, and design elements, is the intellectual property of Jonajo Private Transportation unless otherwise stated. You may not reproduce, modify, or distribute any content without prior written consent.

9. Privacy and Accessibility

Please refer to our Privacy Policy and Accessibility Statement for information on how we collect, use, and protect your data, and how we strive to provide an accessible experience for all users.

10. Changes to Terms

We may update these Terms and Conditions at any time. The revised version will be posted on this page with the updated “Effective Date.” Continued use of our website or services after changes implies your acceptance.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of [Insert State], without regard to conflict of law principles. Any legal action must be filed in a court of competent jurisdiction within [Insert County/State].

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

📧 Email: JMCastillo@jonajollc.com
📞 Phone: 617-505-7281
🌐 Website: www.JonajoLLC.com

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